I have seen quite a few posts on other sites complaining about JustFab.com and shoe of the month clubs in general. I have seen some pretty outrageous complaints and I wonder who is running those sites. If I was new to shoe clubs, it would turn me off and I would leave them alone like the plague, thinking they were all scams.
Luckily I tried JustFab before rendering my verdict. I have bought many shoes and a few bags from Justfab and I have been pleased with their products. They’re within my budget and they have styles I like. I have had some minor complaints about JustFab and I state them in my reviews when they come up, but I have never received a shoe of terrible quality and I have never been overcharged, double charged, or charged after opting out.
How I Determine Reviews or Complaints hold Water
I take anything I read on the internet with a grain of salt. If a review is so over the top, like: “These shoes are the greatest shoes I have ever worn, they made my sex life better, and I won the lottery because of them.” I disregard it.
If a complaint says: “These are the biggest piece of crap shoes ever, they smell like fish, they turned my feet purple and I was charged over and over again.” I disregard it.
Why I Think People are Complaining
I think some complaints are from actual people who are upset for some legitimate reason, but I think most of the time it’s because they didn’t read the Terms of the shoe club. I think some people in general are lazy and they don’t read what they are signing up for. Then when they don’t opt out and get charged, they lose it. Please read this.
If I Have a Complaint
I don’t have a lot of money and the money I do have, I work hard for. If I ever get a horrible shoe from JustFab or get charged wrongly, I will talk about it all over this site.
If You Have a Complaint
If you come here and you have a complaint, post it, but first take a breather, compose your thoughts, be detailed and explain the problem. Don’t complain in generalities or use profanity as I will delete them.